Last Updated: Oct 30, 2023
1. Information We Collect
1.1. Personal Information
We may collect personal information, including but not limited to:
- Contact information, such as your name, email address, and phone number.
- Profile information, such as your username, profile picture, and other details you provide.
- Payment information, for transactions made through our platform, including credit card details or other payment methods.
- Location information, when you use location-based services.
- Communications and interactions with Wow Travel, including customer support and correspondence.
- Travel and booking history, including preferences and travel-related information.
1.2. Non-Personal Information
We also collect non-personal information such as:
- Device and browser information.
- Log data, including IP address, browser type, and pages visited.
- Usage information, including statistics related to your use of our website or mobile application.
2. How We Use Your Information
We use your information for various purposes, including:
- Providing and improving our services.
- Processing your bookings and reservations.
- Personalizing your experience on Wow Travel.
- Communicating with you about our services, updates, and promotions.
- Conducting research and analysis to enhance user experience.
- Preventing fraud, ensuring the security of your account, and complying with legal obligations.
3. Information Sharing
We may share your information with third parties under the following circumstances:
- Service Providers: We may share your data with trusted service providers who assist us in delivering our services, such as payment processors, customer support, and marketing.
- Legal Obligations: We may disclose your information in response to legal requests, court orders, or to comply with applicable laws and regulations.
- Business Transactions: In the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred to the acquiring entity.
- Consent: We will only share your information with third parties when you provide explicit consent.
4. Data Security
We implement industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, and destruction.
5. Your Choices and Rights
You have the right to:
- Access, update, and correct your personal information.
- Object to the processing of your data for marketing purposes.
- Request the deletion of your account and personal data.
- Withdraw consent for data processing, where applicable.
6. Cookies and Tracking Technologies
8. Contact Us
Address: 3F Robinsons Fuente, Cebu City, Cebu, Philippines
Thank you for choosing Wow Travel. We value your trust and are committed to protecting your privacy.